Privacy & Data Governance Policy

The VÉRAE Security Standard

Effective Date: June 2, 2026

At VÉRAE, we believe that true refinement extends beyond our products and into how we safeguard your personal and corporate information. This Privacy & Data Governance Policy outlines our rigorous commitments to collecting, utilizing, protecting, and managing the information generated when you engage with our online boutique, interact with our artisans, or utilize our commercial wholesale architecture.

By accessing our Platform, purchasing our conscious skincare, or procuring our bespoke fragrances, you consent to the data frameworks detailed below.

1. The Scope of Information We Collect

To provide an elite, seamless shopping experience, we collect specific categories of data during your interaction with our Platform:

  • Personal and Corporate Identification Data: This includes your full name, personal or corporate email addresses, telephone contacts, billing records, and delivery locations. For our commercial B2B wholesale partners, we also collect formal business registrations and your Goods and Services Tax (GST) identification number to compute legal Input Tax Credit (ITC) allocations.

  • Secure Payment and Transactional Profiles: This comprises records of your procurement history, transaction values, and chosen billing options. All direct payment operations are handled securely through encrypted channels managed by our settlement partner, Razorpay. We do not store raw credit card credentials or bank account codes directly on our internal servers.

  • Technical, Device, and Behavioral Metadata: To continually perfect our bespoke visual architecture, we gather non-personal analytics. This encompasses your internet protocol (IP) address, browser configuration, device classification, screen resolution, and behavioral pathways through our site.

2. Strategic Utilization of Your Data

We deploy your information exclusively to support the high-end operational framework of VÉRAE:

  • Fulfillment of Curation Cycles: Processing your purchases, tracking shipments, and coordinating the custom blending of our made-to-order inspired perfumes or the industrial weighing of our bulk collection oils (priced per KG).

  • Optimization of Platform Architecture: Maintaining our intelligent pricing engine, executing fluid visual upsell triggers, and streamlining the checkout process for the Indian domestic marketplace.

  • Bespoke Communication and Consultations: Connecting you directly with our Artisan Desk to formulate custom skincare regimens or build tailored brand flavor and fragrance profiles.

  • Consensual Marketing and Editorial Updates: Transmitting exclusive previews of rare ingredient arrivals, limited-edition Oud drops, or seasonal updates—granted strictly if you have actively opted into our elite subscriber broadcast.

3. Data Protection and Network Safeguards

VÉRAE implements industry-grade encryption, secure socket layers (SSL), and advanced firewalls to maintain the absolute integrity of your data footprint. Your personal and corporate records are housed within tightly secured, private cloud networks. Access to this environment is strictly restricted to a minimal tier of authorized company officers who are bound by stringent, legally enforceable confidentiality covenants.

4. Persistent Cookies and Tracking Elements

Our platform utilizes a refined cookie architecture to elevate your digital experience. These small data tokens enable our system to recognize your profile across sessions, retain items securely within your active shopping cart, and optimize our progress indicators during checkout. You retain the absolute right to modify your browser settings to reject cookie tracking; however, please note that disabling these elements may interrupt specific premium interactive features on our site.

5. Zero-Tolerance Policy on Data Commercialization

VÉRAE does not sell, trade, barter, lease, or rent your personal data or corporate identifiers to any independent third-party brokers. We disclose essential data fields exclusively to verified, contractually bound enterprise service providers who perform critical structural roles for us. These partners include our secure payment routing gateway (Razorpay) and our premium logistics networks responsible for safe product transport. All such entities are legally required to handle your data with identical levels of confidentiality and data care.

6. Your Statutory Rights and Personal Controls

You maintain full ownership of your data profile and are entitled to exercise the following privileges at any time:

  • Review and Correction: Request a complete extract of your personal or business records stored in our database to update or correct inaccuracies.

  • Marketing Revocation: Instantly opt-out of our promotional distributions by selecting the “Unsubscribe” path present at the footer of our electronic transmissions.

  • Profile Erasure: Request the permanent deletion of your customer profile, provided that the data is no longer required to fulfill outstanding orders, maintain active tax invoicing logs, or comply with statutory audit mandates.

7. Limits of Independent Third-Party Portals

Our platform may display external hyper-links directing to logistical tracking platforms, certification portals, or collaborative media assets. VÉRAE does not control, manage, or monitor the individual privacy protocols or cookie practices deployed on external domains. We advise reviewing the independent privacy statements of those destination portals before disclosing sensitive identification metrics.

8. Protection of Minors

The commercial infrastructure of VÉRAE is designed strictly for adults and corporate business entities executing professional B2B or retail cosmetic procurement. We do not knowingly compile, track, or maintain personal information from individuals under the age of 13. If it is brought to our attention that a minor has inadvertently furnished us with identification records, we will systematically purge that data from our servers immediately.

9. Policy Revisions and Framework Evolution

VÉRAE reserves the right to modify, adjust, or restructure this Privacy & Data Governance Policy to maintain alignment with emerging data regulations, commercial standards, or architectural upgrades to our system. Any structural updates will be officially published here, and the “Effective Date” at the top of this statement will adapt accordingly. We recommend checking this page occasionally to stay informed on how we protect your information.

10. Affirmation of Consent

By continuing to browse our platform, placing orders, registering commercial profiles, or engaging in consultation dialogues with our design house, you explicitly recognize and consent to the data processing practices described in this document.